Allstate Auto & Truck Repair

Towing to the Shop

Driving a failing vehicle to the shop can turn a repair into a replacement. Call us first: we arrange the tow and have the repair plan started before the truck hits the ground.

Truck & Fleet

When to stop driving and call

Some symptoms are worth stopping for immediately: overheating, low oil pressure, a transmission that slips or bangs, steering or suspension problems, and brakes that feel wrong. Every mile driven on those conditions risks converting a fixable problem into a catastrophic one. Pull over somewhere safe and call (904) 683-6707.

We coordinate getting the vehicle to our shop, and because the same call books the diagnosis, there is no gap between the tow and the repair. One conversation, one plan.

Towing at Allstate Auto & Truck Repair in Jacksonville

Breakdowns, lockouts and accident recovery

Dead batteries, flats, fuel run-outs and lockouts are everyday calls. So is accident recovery: getting a damaged vehicle off the road and into a bay where it can be evaluated. And a practical note from our customers: if you carry AAA or a towing rider on your insurance, keep the invoice, because many policies reimburse towing.

How it works

Towing: scope of work

  • Call (904) 683-6707 with your location and symptoms
  • We advise whether it is safe to drive
  • Tow arranged to 3190 W Beaver St
  • Diagnosis booked in the same call
  • Estimate before any repair work
  • Insurance towing invoice provided for reimbursement claims

Questions we hear

Straight answers

Can you arrange a heavy tow for a loaded tractor-trailer?

Yes. Heavy recovery takes a different class of wrecker than a standard tow unit, and we coordinate the right equipment for the weight and the situation. Tell us what it is, whether it is loaded and where it sits, and we will handle the logistics.

Should I drive it if it still moves?

If the symptom involves temperature, oil pressure, brakes, steering or the transmission, no. The tow is cheaper than the engine. Call us and we will help you judge it.

Can my towing cost be reimbursed?

If you have AAA or a towing addendum on your auto policy, often yes. Submit our invoice to them, and check with your insurer about adding that coverage if you do not have it.

Where we serve

Towing across Northeast Florida

One shop at 3190 W Beaver St in Jacksonville, with customers from every direction:

JacksonvilleWestside JacksonvilleNorthside JacksonvilleDowntown JacksonvilleArlingtonSouthside JacksonvilleMandarinOrange ParkMiddleburgGreen Cove SpringsAll service areas

Ready when your truck is not.

Call the shop and talk to people who work on light, medium and heavy duty every day. Straight answers, honest estimates.